Poor kid went back home crying after failing to get his package due to 'unreasonable' fee of Customs

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It was a gift from his father who he has not seen for a long time but customs officer prevented him to receive that before Christmas due to very high fees.

MANILA, PHILIPPINES -- A mother released her rant against a customs officer in Pasay for providing them an 'unreasonable' fee to release the package resulting to her son heading back home crying as she refused to pay the said amount.

Dana Porcalla said that the package was for her son. It was a gift from his father who he has not seen for quite a period of time now. The package itself costs about $40 or roughly P1,780 and the fees that they needed to pay was P2,300. This 'unreasonable' fees include postal, import processing, and customs documentary stamp plus the VAT.

Obviously, it is more than the amount value of the package. Dana added that his dad's son already paid $300 so that the kid would received the package in a 'priority door-to-door' setup but once it arrived the country, customs called her and she was told to come by the postal office to pickup the item.

Here's the story of Dana Porcalla about the 'heartless officers' in customs that made her and her son cried.
i just wana share this to ya'll. we were in the post office, the one at domestic road in pasay, to get my son's package that was sent to him by his dad that he hasn't seen for so long. I was asked to go inside this room to inspect his package in front of the customs officer then was asked to seat out for a while and wait for my name to be called. I did, and it only took like well over 2 mins. for them to call out my name. They handed me this paper which had the computation of the stuff i needed to pay.. and TO MY SURPRISE!!! they asked me to pay freakin' 2300 pesos and it has a break down with all these fees that was very unfamiliar: postal fee, import processing fee, customs documentary stamp, plus the vat. for your info; this package is a GIFT from his father, we aint selling them plus the stuff inside, all together, sums only to 40 USD.. cheaper than what these freakin' customs examiners are askin from us.. a lot of other people there were complaining as well. We went home without my son's package that he has been waiting for for almost a year because they wouldn't give it to me unless i pay the said amount, which I wasnt stupid enough to do... id rather buy them out here then. So my son went home crying coz he didnt get the toys that he has been waiting for. I hope you share this and voice out how heartless these people in the pasay post office are...

Her son was so excited to receive the gift from his father before the Christmas comes, but they ended up heartbroken due to this unfortunate event. Other commenters in the post provided by Dana also shared their bad experiences with the fees in customs.

Porcalla posted her experience with the 'heartless' people in Pasay post office in the hopes that netizens would care enough to share this to other people and let them know about this.

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XOLXOL: Poor kid went back home crying after failing to get his package due to 'unreasonable' fee of Customs
Poor kid went back home crying after failing to get his package due to 'unreasonable' fee of Customs
It was a gift from his father who he has not seen for a long time but customs officer prevented him to receive that before Christmas due to very high fees.
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